Training & Resources

Product Videos

Checkout some of our most popular product videos.


TDS Health Subscription Preview

BoardVitals Overview Video

Cram Fighter - How to Build a Schedule Video

Osmosis Overview Video

PALMs - Perceptual-Adaptive Learning Modules

Pharmacology World Introductory Video

Picmonic Overview Video

Primal Pictures - Anatomy.tv

Protocol Builder for GME



TDS Health Platform Resources


STAT!Ref Online


A male doctor or nurse in blue scrubs standing holding a laptop


FAQ




While on this site you can go to our Support page where you will find PDFs with title and product information, video presentations and product tutorials which will help you with your use of STAT!Ref.
If you are in STAT!Ref Online then the Help link in the toolbar has answers to most questions on how to use STAT!Ref Online. When you open the help page you will see the help section divided into 3 categories:
Client Manager Help
Statistician Help
User Help
Different levels of help are available based on your own user level. The Client Manager is the person within your institution who manages your STAT!Ref account. The Client Manager has access to the group's properties page -- they may view all of the group's properties and may configure username accounts as well as access the usage reports that Statisticians use.
The Statistician may generate and view statistics reports, but does not have access to group properties or username accounts.
Users have the default access level for STAT!Ref Online which they can use to find answers by using search, the table of contents and the dictionary. Users do not have access to account management or to statistics reports.
If you cannot find the answers you are looking for please contact us with your questions.
Officially supported browser versions are major version minus 1; e.g. Internet Explorer 11 is the official released version of IE. So STAT!Ref supports IE 10 and later (officially). Unofficially, we do strive to maintain functionality for older browsers which requires some functionality to degrade as gracefully as possible.
  • Chrome (Windows, Mac, Linux)
  • Edge (Windows)
  • Firefox (Windows, Mac, Linux)
  • IE (Windows)
  • Safari (Mac & Windows)
Any computer with a modern browser and a connection to the internet.
Our new titles, new editions and supplemental updates are done seamlessly behind the scenes as soon as possible after the information is released to us from the various publishers.

Links to all "New and Updated" titles can be found on our Updated title page. Go to New and Updated to view now. You can also view recent title information by clicking on the What's New link at the bottom of the STAT!Ref Online search screen. Notes on title updates that have taken place are available from the footer of STAT!Ref Online pages through the Title Updates link in the lower right corner.
STAT!Ref supports many Federated Search Engines & Discovery Services. Here is a list of the most common ones:
  • • EBSCO A - Z
  • • Ex Libris (ProQuest)
  • • Innovative Interfaces
  • • MuseFirst
  • • Northern Light's
  • • OpenAthens
  • • Serials Solutions 360 Search
  • • TDNet
  • • WAM
  • • OCLC
  • • OVID
That's easy! Just contact us and we will set you up with your own Client Advisor based upon your location. They can customize a package that is just right to fit your needs, budget, and timeframe.

BoardVitals™


Primal Pictures - Anatomy.tv


Smiling man holding notebooks,wearing white headphones around neck


FAQ




If you are a personal subscriber, the number of users set to your account is one and if this has been exceeded you will see this error message. If this does happen, you can reset and log out of any other browser by going to the 'reset logins' option that will appear.

If you are a subscriber at an institution, the number of users is set to an agreed limit and when this has been exceeded you will see this error message.

Other common reasons for being locked out:
Users closing the browser and not using the 'log off' button.
Inactivity for more than 20 minutes logs you out. For example if you are reading text and not using your mouse, the system may see this as inactivity.

Your subscription or license with us may have expired. Or there may be an IP clash if another department in your institution has/had a license with us. Please contact us with your username (and institution if relevant) at clientservices@primalpictures.com
You can embed parts of the product but not the entire thing. Just like a YouTube video you can embed any of our content from our products into your LMS/VLE or website. Just select the content you want and click on the "Embed" button found in the left-hand toolbar. For more help go here https://www.anatomy.tv/help-ev.
Whenever the embed button is available the content can be embedded in your site – 3D views, Slides, Movies, and Quizzes. However, you can't currently embed from the Real-time product.
You probably make use of a proxy to access our content. Please contact clientservices@primalpictures.com and we’ll add your proxy to our list of allowed urls.
Internet Explorer
Firefox
Google Chrome
Microsoft Edge
Safari
Yes, Primal's 3D Atlas of Human Anatomy, 3D Real-time (all titles, excluding Whole Body), 3D Human Anatomy and Physiology, 3D Human Functional Anatomy, 3D Human Anatomy for Dentistry and 3D Human Anatomy for Speech Language Pathology products are all compatible with iPad and iPad mini. We will soon have all of our other leading products available on this platform.
Yes, Primal's 3D Atlas of Human Anatomy, 3D Real-time (all titles, excluding Whole Body), 3D Human Anatomy and Physiology, 3D Human Functional Anatomy, 3D Human Anatomy for Dentistry and 3D Human Anatomy for Speech Language Pathology products are all compatible with Android tablets. We will soon have all of our other leading products available on this platform.
This change has been prompted by all modern browsers (Chrome, Firefox, Edge, Safari etc) making the decision to discontinue the support of Flash. Flash underpins the current modules found in the Quizzes & Activities tab.
We’ll be moving all of our existing Quizzes & Activities into a Legacy Quizzes & Activities tab in the Titles section of anatomy.tv where you will be able to access these modules as normal up until the browsers no longer support Flash. This move is intended to partition away modules that will cease to work due to the incoming changes with the way browsers handle Flash.
Although the Quizzes & Activities can be accessed until the end of December 2020, we’ll be launching a improved replacement quiz very soon that is not underpinned by Flash. It is intended to replace all our regional Flash-based quizzes and the Functional Anatomy quiz module. It will be available in a new Quizzing tab in the Titles section of anatomy.tv so it is right at the forefront of your anatomy.tv experience.
More about Flash & Quizzes.
Are you accessing our site via a proxy URL from off-campus?
Please send us your Proxy URL used for our site so that we can add that to our allowed list. The easiest way for doing this, is copy the URL that you see in the address bar when you launch the product.
Yes, this plugin is required for Internet Explorer, FireFox and Safari. You can download and install this safely from here http://unity3d.com/webplayer.
This product is now also supported on Google Chrome and Microsoft Edge via their built-in WebGL feature.
Please go here for a more extensive list of Queastions & Answers

Cram Fighter


Drug Interactions from The Medical Letter®


MedCram


Med Insight LT - PALMs


Osmosis


Pharmacology World


Picmonic


Protocol Builder®