Through a unique interdisciplinary perspective on health care quality and safety, McLaughlin & Kaluzny’s Continuous Quality Improvement in Health Care, Fifth Edition covers the subjects of operations management, organizational behavior, and healthcare service delivery. With a broad focus on the philosophy and processes of Continuous Quality Improvement (CQI), the challenges of implementation and institutionalization are addressed using examples from various healthcare organizations, including primary care clinics, public health departments, and academic health centers.
Significantly revised and updated throughout, the Fifth Edition offers a greater focus on practical application and incorporates contributions from leading health care quality. Additionally, the text has been reorganized and streamlined into 14 chapters, in lieu of the prior edition's 20 chapters, to make it an even more effective teaching and learning tool. While being more applied and practical, it does so without sacrificing depth. Extensive citations and detailed examples help students to understand the rationale and the most recent research and practice evidence that underpins the new techniques described.
Features and Benefits